leadership

AI technology will make soft skills such as emotional intelligence and creativity in the workplace

Robots could become future business leaders

Recruitment experts have long predicted that AI technology will make “uniquely human” soft skills such as emotional intelligence and creativity more highly prized in the workplace.

But Dr Jamie Gloor, Senior Lecturer in Management at the University of Exeter Business School, argues that robots may have some of these soft skills, too – thought to be vital for successful leadership as...